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Careers

Join five-time winner of the World Luxury Spa awards (Winner of Best Luxury Beauty Spa in Asia) and feature spa in the Louis Vuitton City Guide in an exciting career.

Porcelain has some great opportunities and is always on the hunt for Client Relations Associates to work the front desk and provide top-notch service, create a friendly environment and use a fun-filled flair to sell to our clients.

This dynamic position is responsible to greeting clients, resolving client concerns, using the Porcelain training to educate and strengthen client understanding on skincare and how to incorporate the Porcelain treatments and products to achieve amazing, healthy skin!

You will work in a team with many other energetic folks who are highly motivated and passionate about skincare!

Must be well spoken, great if you are bi-lingual, have a positive attitude, sensitive to client needs and desire to learn new things. Hospitality experience will be a plus and you must love to interact with people in our growing team!

Career progression include Client Relations Manager, Branch Manager, Sales Manager roles.

Please send in all resumes to: admin@porcelain.com.sg and attention to HR.

CAFÉ SUPERVISOR

RESPONSIBILITIES

  • In-charge and responsible for the smooth running of the entire café operation and its staff
  • Hands-on preparation of food (simple snack) and beverage (hot & cold)
  • To handle opening and/or closing duties
  • Familiar with POS system operations and daily settlements procedures
  • Maintain the café and its equipment to ensure a high level of cleanliness and proper maintenance
  • Deliver prompt and professional service at all times
  • Staff roster planning and training
  • Ensure compliance of necessary licensing, hygiene, health & safety requirements / legislation
  • Manage, order and upkeep café inventory & supplies
  • Plan and promote café menu items
  • Work within budget and submit relevant reports to head office

REQUIREMENTS

  • At least 2 Year(s) of similar experience
  • Preferably Senior Executive specialized in Food/Beverage/Restaurant industry
  • Possess Food Hygiene Certificate
  • Well groomed and ability to communicate with customers effectively
  • Highly independent and strong ability to multi-task
  • Highly initiative with strong problem-solving skills
  • Able to work on weekends and public holidays
  • Only Singaporeans need to apply.

JOB RELATED INFORMATION

  • Work Location: Orchard Paragon
  • Café Hours: 10.30am to 9.30pm
  • 5/6 days week
  • Medical & Life Insurance provided

MANAGEMENT TRAINEE

RESPONSIBILITIES

  • Assist the boutique supervisors/managers in store operation
  • Lead the sales team to meet sales targets
  • Adhoc projects and other leadership roles
  • Provide retail advice suited to customer needs
  • Assist customers in enquiries, sales purchase and client relation activities
  • Maintain and manage merchandise inventory
  • Support in all areas of spa operations
  • Perform other Adhoc administrative duties

REQUIREMENTS

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • At least 1 year(s) of working experience in skincare and/or spa is required for this position.
  • Process drive, initiative and embrace opportunities to learn
  • Good leadership skills with ability to lead and motivate a team of staff to achieve sales target in line with business objective
  • Excellent communication and interpersonal skills
  • Independent, confident and self-motivated
  • Well-groomed and neat looking
  • Able to multitask, adapt well in a fast paced environment
  • Willing to work retail hours, on weekends and public holidays
  • Prior relevant work experience will be an advantage

WORK LOCATION

  • Applicants must be willing to work in Outram, Somerset and/or Tanjong Pagar.

CLIENT RELATIONS EXECUTIVE

RESPONSIBILITIES

  • Conducting sales to cross-sell and promote products and services
  • Handle face-to-face, email and telephone enquiries
  • Perform reception and administrative duties
  • Follow up with clients on skin conditions, treatment progress and appointment scheduling
  • Assist clients in their requests
  • Communicate and work closely with therapists to ensure maximum client satisfaction
  • Appointment Scheduling
  • Check Inventory
  • Book appointment for Clients
  • Receptionist Duties
  • Serve Clients
  • Basic Housekeeping
  • Assist in all areas of spa operations

REQUIREMENTS

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • At least 1 year(s) of working experience in skincare and/or spa is required for this position.
  • Applicants must be willing to work in Outram and/or Somerset.
  • Preferably Executives specializing in Sales – Retail/General, Customer Service or equivalent.
  • 2 Full-Time position(s) available.
  • Required skill(s): Customer Service, Sales Experience, Customer Relationship Management, Highly Proficient Spoken and Written English, Bilingual preferred
  • Other Criterias: Excellent Interpersonal Skills, Team Player, Self-Motivated, High level of Integrity, Well Groomed and Willing to Learn
  • Able to work Retail Hours and Weekends + Public Holidays

PORCELAIN AMBASSADOR

RESPONSIBILITIES

  • Answer Telephone and Handle client enquiries
  • Check Inventory
  • Book appointments for clients
  • Perform Sales
  • Receptionist Duties
  • Assist Client Relations and other Front Line Team mates when required
  • Serve Clients
  • Basic Housekeeping

REQUIREMENTS

  • Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
  • No experience required
  • Dedicated & willing to learn
  • Self-Motivated and with high level of initiative
  • Team player with positive attitude and pleasant disposition
  • Willing to work at Orchard Gateway or Outram
  • Singaporeans only
  • Good command of spoken English
  • Preferably Non-Executives specializing in Sales – Retail/General, Customer Service or equivalent.
  • 3 Full-Time
  • Able to work Retail Hours and Weekends + Public Holiday

BEAUTY THERAPIST

RESPONSIBILITIES

  • Perform Face Treatments
  • Perform housekeeping duties and maintain the cleanliness of the Spa
  • Ensure customer satisfaction
  • Perform basic administrative duties whenever required
  • Complete training
  • Handle client enquiries

REQUIREMENTS

  • Minimum 1 year experience in the Beauty Industry
  • Dedicated & willing to learn
  • Self-Motivated and with high level of initiative
  • Team player with positive attitude and pleasant disposition

JOB RELATED INFORMATION

  • 5.5 / 6 days week
  • Medical & Life Insurance provided
  • External Training & Development opportunities
  • Intensive training in skills and sales provided
  • Product and Service Benefits
  • Able to work Retail Hours and Weekends + Public Holidays
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Aqua, Butylene Glycol, Undaria Pinnatifida (Wakame) Extract, Cucumis Sativus (Cucumber) Extract), Propylene Glycol, Glycerin, Aloe Barbadensis Leaf Juice, Biosaccharide Gum-1, Sodium PCA, Lactobacillus Ferment (Probiotic), Polyquarternium-51, Phenoxyethanol, Sambucus Nigra Flower (Elderflower) Extract, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Glycosaminoglycans, Xanthan Gum

Water, Propylene Glycol, Aloe Barbadensis Leaf Juice, Inulin, Glycerin, Xanthan Gum, Sodium PCA, Lippia Citriodora Leaf Extract, Prunus Persica (Peach) Fruit Extract, Phenoxyethanol, Leuconostoc (Radish Root) Ferment Filtrate, Sodium Benzoate, Alpha-Glucan Oligosaccharide, Butylene Glycol, Potassium Sorbate, Sodium Hyaluronate, Tasmannia Lanceolata (Mountain Pepper) Leaf Extract, Prunus Yedoensis (Yoshino Cherry) Leaf Extract, Calendula Officinalis Extract, Zinc Aspartate, Copper Aspartate, Magnesium Aspartate, Manganese Aspartate, Alcohol Denat, DMDM Hydantoin, Diazolidinyl Urea, Citric Acid, Ethylhexylglycerin

Aqua, Cyclopentasiloxane, Dimethiconol, Glycerin, 1,3-Butylene Glycol, Isohexadecane, Propylene Glycol, Ruscus Aculeatus Root Extract, Centella Asiatica Extract, Panthenol, Calendula Officinalis Flower Extract, Hydrolyzed Yeast Protein, Aesculus Hippocastanum (Horse Chestnut) Bark Extract, Glycerin, Ammonium Glycyrrhizate, PEG / PPG – 25/30 Copolymer, Glyceryl Monostearate, Orchid Extract, Leuconostoc / Radish Root Ferment Filtrate, Chamomilla Recutita (Matricaria) Flower, Sodium Hyaluronate, Tocopheryl Acetate, Dipotassium Glycyrrhizate, Parfum, Chamomilla Recutita Flower

Di Water, Aloe Vera Extract, Natto Extract, Natural Enzyme, Plant Pectin, Glucose Polymer, Acetic Acid (Vitamin E)

Glycerin, Sodium Lauroyl Methyl Isethionate (Coconut-derived), Cocamidopropyl Betaine (Coconut-derived), Sodium Methyl Oleoyl Taurate (Coconut-derived), Sodium Cocoyl Isethionate (Coconut-derived), Cetyl Betaine, Melaleuca Alternifolia (Tea-Tree) Leaf Oil, Aloe Barbadensis Leaf Extract, Ascorbic Acid (Vitamin C), Malic Acid (AHA), Salicylic Acid (BHA), Tocopherol (Vitamin E), Glycine Soja (Soybean) Oil, Cucumis Sativus (Cucumber) Fruit Extract, Salvia Officinalis (Sage) Leaf Extract, Polysorbate 20, Hydroxypropyl Methylcellulose, Disodium EDTA, Ethylhexylglycerin, Phenoxyethanol, Trisodium Ethylenediamine Disuccinate, Methylisothiazolinone, Sodium Hydroxide, Methylchloroisothiazolinone, Sodium Chloride, Fragrance

Water, Polyquaternium-51, Leuconostoc (Radish Root Ferment Filtrate), Licorice Extract P-U, Sebusoft™, Hamamelis Virginiana (Witch Hazel) Extract, AC. Net™, Willow Bark Extract, Solubilisant LRI™, Sodium Hyaluronate, Melaleuca Alternifolia (Tea Tree) Oil, Squalane, Theobroma Grandiflorum (Cupuacu) Seed Butter, Citrus Limon (Lemon) Fruit Extract, Niacin (Vitamin B3), Piper Nigrum (Pepper) Seed Oil.

Water (Aqua), Polysorbate 20, Aloe Barbadensis Leaf Juice, Hamamelis Virginiana (Witch Hazel) Bark/Leaf Extract, Ascorbic Acid, Panthenol, Tocopherol, Glycolic Acid, Lactic Acid, Sodium Hyaluronate, Sodium PCA, Hydrolyzed Glycosaminoglycans, Sea Salt, Menthol, Benzophenone-4, Fragrance, Disodium EDTA, Imidazolidinyl Urea, Methylchloroisothiazolinone, Methylisothiazolinone

Sodium Hyaluronate, Aqua, Butylene Glycol, Esculin, Glycerin, Potassium Thiocyanate, Lactoferrin, Lactoperoxidase, Glucose Pentaacetate, PEG-8, Caprylyl Glycol, Sodium Polyacrylate, Sebacic Acid, Imidazolidinyl Urea, Xanthan Gum, Melaleuca Alternifolia Oil

Active ingredients:
Octinoxate 5%
Titanium Dioxide 3.7%

Inactive ingredients:
Aluminium hydroxide, Aluminium Starch Octenylsuccinate, C12-15 Alkyl Benzoate, Cetyl Dimethicone, Cetyl PEG/PPG-10/1 Dimethicone, Chlorphenesin, Cyclopentasiloxane, Disodium EDTA, Ethylhexyl Stearate, Hexyl Laurate, Hydrogenated Castor Wax, Iron Oxides (CI 77492, 77491, 77499), Magnesium Sulfate, Microcrystalline Wax, Polyglyceryl-4 Diisostearate, Polyglyceryl-4 Isostearate, Polyhydroxystearate Sebacate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Stearic Acid, Titanium Dioxide (CI 77891), Triethoxysilylethyl Polydimethylsiloxyethyl Hexyl Dimethicone, Water (Aqua).

Aqua, 1,3-Butylene Glycol, Carbomer, Sodium Hyaluronate, Algae Extract, Soluble Collagen, Pseudoalteromonas Ferment Extract, Hydroxyproline, Ceramide 3, Sericin, Eyeliss™, Glycosaminoglycans, Phenoxyethanol, Ethylhexylglycerin, Dipotassium Glycyrrhizate, Acetyl Hexapeptide-8

Aqua, Butylene Glycol, Polyquaternium-51, Litchi Chinensis Sonn (Lychee) Seed, Ficus Carica (Fig) Fruit Extract, Sodium Hyaluronate, Imidazolidinly Urea, Methylparaben, DL-alpha-Tecopherol Acetate, Ceramide 3, Xanthum Gum, Carbomer

Water, Butylene Glycol, Decyl Glucoside, Glycerin, Cocamidopropyl Betaine, Aloe Barbadensis Leaf Juice, Xanthan Gum, Polyquarternium-10, Sodium PCA, 1, 2-Hexanediol, Lippa Citriodora (Lemon Verbana) Leaf Extract, Prunus Persica (Peach) Fruit Extract, Phenoxyethanol, Sodium Hyaluronate, Paeonia Suffruticosa (Peony) Root Extract, Allantoin, Ethylhexylglycerin, DMDM Hydantoin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Salva Officinalis (Sage) Oil, Tasmannia Lanceolata (Mountain Pepper) Leaf Extract, Prunus Yedoensis (Yoshino Cherry) Leaf Extract, Diazolidinyl Urea, Potassium Sorbate, Sodium Benzoate, Alcohol Denat

Aqua, Jojoba Seed Oil, Butylene Glycol, Hyaluronic Acid, Cucumis Sativus (Cucumber) fruit extract, Sodium Hyaluronate, Ceramide 3, Tocopherol Acetate (Vitamin E), Pantotheic Acid (Vitamin B5), Rose Essential Oil, Corum 9807™, Allantoin, Dipotassium Clycyrrhizate, Zinc PCA, Natrol Hydroxyethylcellulose

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