The Retail Management Trainee (MT) will participate in necessary training programs that are designed to equip the role with the proficiency and expertise of a manager. The incumbent will get up close and personal with our business and various support units, gaining experience and insight in both the business and industry in the form of hands-on experiential learning and rotation.
Upon the successful completion of the Management Trainee Program, the MT will be granted a junior manager role within the operations department. E.g., Assistant Branch Manager or Sales & Operations Role.
Responsibilities & Duties:
Manage the day-to-day operation procedures for every branch.
Ensuring all POS transactions, administrative paperwork and reports are completed accurately and in a timely fashion.
Oversee general maintenance, cleanliness, and facility management.
Perform a Client Relations Executive role
Ability to inspire others to work toward a common vision and purpose.
Ability to lead and keep employees motivated.
Create and plan schedules, order supplies, and write reports.
Identify Customer Engagement/Process improvements
Creating a culture of service in the store and lead the sales team to meet sales targets.
Provide retail advice suited to customer needs.
Assist customers in inquiries, sales purchase, and client relation activities.
Maintain and manage merchandise inventory.
Analyse and examine sales numbers
Read Data Analytics which is required to provide constructive feedback for better business planning.
Assist in maintaining the database quality in CRM systems by identifying invalid or incorrect data and advising the customer service team
Work with digital and advertising agency on social media updates
Provide support to plan, execute, and manage online marketing campaigns and contribute creative ideas on improvement plans to increase online platforms engagement
Perform Marketing research and other marketing related activities
Propose and implement marketing promotions and ideas
Prepare and analyse market reports
Contact clients, providing advice and uphold brand values
Ad hoc projects and other leadership roles
Job Requirements:
Minimum 1 years of working experience preferably in Beauty/Spa industry
Digitally proficient and MS Office Application (Words, Excel & PowerPoint)
Strong communication and interpersonal skills
High-level of initiative and service orientation
Team player with positive attitude and pleasant disposition
Digitally proficient and MS Office Application (Words, Excel & PowerPoint)
Strong communication and interpersonal skills
High-level of initiative and service orientation
Ability to work independently, multi-task, prioritize and manage time effectively.
10 Raeburn Park Block A #01-06/07 Singapore 088702
+65 6222 9802
www.porcelainskin.com
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