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Purchasing of Gift Card

You can purchase Porcelain E-Gift Cards directly on PORCELAINSKIN.COMHowever, you cannot use a Porcelain E-Gift Card to purchase another Porcelain E-Gift Card. 

You can only purchase one Porcelain E-Gift Card for each online transaction. To purchase multiple Porcelain E-Gift Cards online, please submit another order via the website.  

No, you will only be charged the amount mentioned on the Porcelain E-Gift Card. 

YesPorcelain E-Gift Card are available in the value of S$50, S$100, S$200 and S$300.

If you received an email for your E-Gift Card, you can click on the link in the email to check the balance of your e-Gift Card. Likewise, you can also email us at knockknock@porcelainskin.com with your gift card code and we will be able to assist you with the check. 

Our E-Gift Card is valid only for one-time usage. All unused value cannot be refunded, transferred, stored or used for future purchases. 

  • We accept both PayPal and Credit Card payment. 
  • We also accept Funds Transfer via Online/ATM and PayNow 

Your credit card will be charged at the time of purchase. 

Of course, you can! Simply enter your email address in the recipient field. Upon completion of the purchase, the Porcelain E-Gift Card will be sent to your email. 

Yes, you can. If you want to send separate Porcelain E-Gift Cards to different parties at their shared email address, purchase the Porcelain E-Gift Cards separately and indicate their name and email in the recipient’s field. They will receive separate emails advising that you have sent them a Porcelain E-Gift Card from Porcelain.

Once the payment is made, it cannot be cancelled. Porcelain reserves the right to cancel orders made by unverified and unconfirmed Credit Card accounts.

Receiving & Redemption

Porcelain E-Gift Card will be sent in a separate e-mail within 24 hours of purchase to the recipient, notifying her or him that a Porcelain E-Gift Card has been purchased for their use.

For Products E-Gift Cards, it can only be redeemed online at PORCELAINSKIN.COM. For purchase of Treatments E-Gift Cards, it can only be utilised and redeemed in-stores. For more details on the redemption of Treatments E-Gift cards, please view it HERE

All gift cards will be valid for one year from the date of purchase.  

Unfortunately, once the purchase is made, you cannot add more value to Porcelain E-Gift Card. 

Unfortunately, once the purchase is made, the value of the Porcelain E-Gift Card cannot be changed anymore. 

Security

We adhere to all industry best practices to ensure successful delivery of the Porcelain E-Gift Card via email. However, there is still a chance that the email will be treated as spam or the recipient will not notice it in their inbox. If a spam filter is blocking our emails from getting to an inbox, the recipient’s email options will need to be modified so that our emails are not considered spam. 

We will only send the E-Gift Card to the recipient’s email stated upon purchase. You will need to safeguard your Porcelain E-Gift Card as it has a cash value. The value of the Porcelain E-Gift Card is tied to a unique card number. Once the Porcelain E-Gift Card is used, the value of the purchase is deducted from the card. If someone makes a copy of your Porcelain E-Gift Card and redeems the full amount, your Porcelain E-Gift Card will have no value. 

 
If you suspect that someone has copied or stolen your E-Gift Card, please contact Customer Service at knockknock@porcelainskin.com. 

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