Eczema has never been fun to deal with: dry, itchy, red and cracked skin that you’ll do anything to calm down and keep under control. Furthermore, the visuals aspects of eczema (dry, rough and scaly skin) can have a large impact on your self-confidence. To make matters worse, the stress of the current times paired with the need to constantly keep your hands clean and wear as mask has contributed to a rise in flare ups experienced.

While eczema cannot be fully ridded, it’s severity can be managed, and your skin can be restored back to a healthy, supple state.

Credits: Anna Shvets

What Causes Eczema?

According to the National Eczema Association, eczema is usually caused by a combination of genetics and triggers. Those of us that experience eczema often have an overactive immune system that produces inflammation when it is triggered by a substance inside/outside of the body.

Though the effects of these triggering substances vary between people, some common irritants are:
– Dry skin
– Fragrances & Perfume
– Stress
– Humid & hot climate
– Bacterial infections
– Allergens (pollen, dust, pet dander)
– Hormones

5 Simple Steps to Managing Eczema

Despite the triggers varying amongst people, here are several basic steps you can apply to manage your eczema:

1. Avoid hot showers
2. Avoid scratching
3. Manage your stress levels
4. Keep your skin clean of sweat and dust
5. Hydrate your skin

Using the right skincare also plays a tremendous role. We’re here to share our secret to help you stay on top of your eczema and get the healthy skin you deserve.

Building Stronger, Resilient Skin

Eczema often flares up when the skin is exposed to various triggers (internal and external). While internal triggers (stress and hormones) are slightly harder to control and avoid compared to external triggers (fragrances, dry skin, climate, bacteria), the effects of both can be minimized by strengthening the skin’s natural barrier against these substances.

The skin’s natural barrier acts as a shield against triggers and thus minimize the impact of triggers. Its strength comes from your skin’s pH balance. If you’re not sure what skin pH is, head over to this article where we explain the basics of skin pH. Eczema skin’s pH imbalance often comes from an under-production of sebum and lack of hydration. Sebum (which is the oil your skin produces) is your skin’s way of retaining moisture and hydration, a lack of it causes your skin to experience a lot of hydration and moisture loss. 

Thus, it is vital to rebalance your skin in order to minimize the effects of triggers.

Treating Eczema skin with Intensive HA+ Hydrating Serum

As we mentioned, eczema skin’s imbalance lies in an under-production of sebum and lack of hydration. Thus, managing it requires replenishing the skin with hydration and sealing it in.

Made with a blend of natural ingredients to develop four unique complexes, the award-winning HA+ Hydrating Serum actively works to repair skin, reduce sensitivity and redness and deeply hydrate the skin. It’s lightweight texture and fast absorbing nature make it comfortable to apply, leaving no sticky feeling afterwards.

Credit: Nichole Tin

Blend #1: Sensitive Complex

Aloe Vera Extract and Cucumber Extract lend their anti-inflammatory properties to help soothe skin while stimulating it to repair. Elderflower Extract contains potent antioxidants (Vitamin A & C) to soothe and condition the skin – especially effective after the skin has experienced trauma caused by triggers.

Blend #2: Anti-Bacterial & Anti-Acne Blend

Lactobacillus Ferment, also known as Probiotics, aid in counteracting bacteria on skin to minimise the irritation and inflammation it causes to the skin. Additionally, this helps to reduce the number of breakouts caused by acne bacteria.

Blend #3: Anti-Aging Complex

Though this blend was created to aid in minimising signs of aging, the ingredients fueling this blend are beneficial to managing eczema. Ingredients like Wakame Extract help prevent cell degeneration, repair skin and reduce redness. Paired with Glycosaminoglycans to help maintain the collagen and elastin structures your skin needs to remain supple. Restore resilience to your skin while laying the foundations for a slower aging process.

Blend #4: Deep Moisture Complex

Earlier on, we mentioned that dry skin is a common trigger for eczema and an easy way to manage that would be to hydrate the skin. Thus, this last blend was created with the sole purpose of imbuing the skin with hydration and moisture. A dual-chained Hyaluronic Acid coupled with four hydrating ingredients (Butylene Glycol, Propylene Glycol, Polyquarternium-5, and Glycerin) helps to hydrate the skin from deep within, keep the surface of skin moisturised and seal it all in.

Combined, these ingredients and 4 blends work to comfort the skin while strengthening it from within, increasing its resilience against irritants.

How Do I Use It?

The HA+ Hydrating Serum is not only multifunctional in its blends but also in its application. To enjoy maximum effectiveness, apply three to four drops of the serum to cleansed skin and spread evenly. Boost the effectiveness of other products by mixing in several drops of the serum. We recommend mixing the HA+ Hydrating Serum with our Botanical Soothing Gel (a lightweight moisturiser formulated to strengthen and rebalance dry and sensitive skin). Lastly, the serum can also be applied to hands or other parts of the body experiencing eczema or signs of sensitivity.

Don’t just take it from us, check out these reviews from clients that experienced eczema!

“If y’all watched some of my empties videos I did in the past, you’d be familiar with the Porcelain HA+ Hydrating Serum! I love it for its efficacy, on my dry and eczema skin, this soothes, hydrates, plumps and gets rid of dry flakes.”

Mong Chin, YouTuber & Content Creator

“I’ve said this across a few other pages for other products because dehydration is the bane of my existence. I got the chance to try this new product from Porcelain and since using it, the fine lines (from dehydration, not age) on my forehead seem to have lightened. I used to have this stubborn eczema patch above my lip which pops up a few times a month but come to think of it — it hasn’t surfaced in a while…. Kudos to this, I’m pretty sure.”

Kelly Roxanne, Customer of Porcelain

“HA+ Hydrating Serum and Natural Skin Refiner are my absolute favourites from Porcelain for my eczema prone sensitive skin. I’ve tried them for about 1-2 months now and it helps with my acne and spots so so well.”

Trixie Khong, Founder of By Invite Only

Start conquering your eczema today and treat your skin to the ultimate multifunctional serum!

Dear Friends of Porcelain,  

The days are long but the years are short, and I cannot believe how quickly time passes us by. In the blink of an eye and Porcelain turns 11 as I recall each Porcelain milestone like it happened only yesterday.  

We didn’t make a big deal of our tenth anniversary because we felt that we were still a young company with so much room to grow. However, in 2020, we were put to the test by COVID. Questions raced through my mind – do we have sufficient cash-flow, do we have a nimble team, can we preserve jobs, will our customers support us, how do we continue to serve during this period?  It was when we answered all these questions I’d realized our last ten years haven’t been in vain as we have built quite a solid foundation.

From establishing our first spa to developing a full range of in-house formulated products, we have come far. We have won more than 70 beauty awards locally and internationally, proud to be recognized globally as the Best Beauty Spa in Asia for 8 years (WLSA, Haute Grandeur), and featured on the Louis Vuitton City Guide since 2012. I have recently written about how our dreams can come true, if we work hard for it. I had dreamed of a day where Porcelain would be recognized as a skincare leader, while being human as a company. Porcelain 2020 isn’t too far from that dream.

The pandemic and temporary closure of our spas, have forced us to grow and to change. I believe these new shifts will pave the way for future success:


Training has been our core and we have now taken to virtual training. We took the opportunity to refresh and up skill every single person in the team, clocking in an estimated 160 hours of training per person during Circuit Breaker. Fun fact: Up to this day, I personally test every therapist before they are allowed to perform the treatments on you to ensure uncompromising results and quality.

Virtual Skin Education (VSE) 

Education forms the heart of what we do and we wanted to continue doing so in the virtual space. A task force was put together to create the program in March and a three-module education program is now available for you. This is not a sales program – but one to connect, engage and build your skincare relationship with you.  

Personal Prescription 

During this ‘break’, we have kept jobs by keeping busy.  Your therapist have worked in teams to discuss your skin issues, to develop a personalized product and treatment plan to help you achieve your skin goals.  You can now view the prescribed plans by logging on to your account on the latest  Porcelain Skin Mobile App.


With online sales being our only revenue stream the past months, we have worked tirelessly to ensure our skincare products are readily available for you. You can now shop for Porcelain skincare on Porcelain, Krisshop (yes, you can redeem using miles), Lazada, Amazon and a few more in the pipeline.

Also, many friends of Porcelain have been so kind to post their skincare routine, and testimonials for us on Instagram and on our website. We are tremendously grateful for your word-of-mouth, for this is what our business is built on! 

Giving Back 

As a company, we are constantly exploring new ways to give back and contribute. We have launched Reusable Cotton Pads that comes with a cute laundry bag and 100% of profits goes to The Nature Conservancy. Our R&D team have also been hard at work to create a sanitizer good enough for use on the face. Leveraging on our knowledge on skin, the Skin Protecting Sanitiser is anti-viral, anti-bacterial, 100% natural, alcohol-free and child-friendly. It does not just protect you from viruses but also keeps acne at bay. 500 pieces from the first batch will be donated to Healthcare workers.

Thank you for believing in us and for standing by us. You are the reason we are here and kept going. We are very grateful for the opportunity to serve you the past 11 years and look forward to many more 11 years to come.  

With Love,  
Pauline Ng 
Founder of Porcelain 

The root to solving all your skincare issues is to understand your skin. With various skin type charts and quizzes floating out there, it can get quite hard to discern your type and derive what it needs to improve. Thus, we’re here to provide the ultimate guide to knowing your skin type and how to make it healthier and glow from within.

Credit: Andrea Piacquadio 

Discovering your Type: 

Here’s a quick way to discover your skin type: in the middle of the day, grab a tissue paper (preferably 1 ply) and gently press it into your face for 3 seconds, covering the forehead, cheek, nose and chin. This quick test helps to you determine how much oil (aka Sebum) is on your skin surface and derive your skin type 

Important note: For the greatest accuracy, do this process when your skin is free of make up or setting/mattifying powders as they can reduce the amount of sebum on your skin surface. 

We are looking to see if the tissue become slightly translucent (like how blotting paper gets translucent when it picks up oil from the skin). 

If your tissue is lightly translucent: Normal Skin 

If your tissue has a light translucency on all the areas it was pressed into, congratulations, you have a normal skin type. This is great as it means that your skin is balanced and healthy. However, effort is still required to maintain that balance. Stick around and learn how you can maintain its health in the long run! 

If your tissue is mostly translucent: Oily Skin 

If your tissue comes off translucent after the test, it indicates that your skin is oily.  

Oily skin often gives a shiny appearance and is largely a result of skin pH unbalance. If you’re not sure what skin pH is, head over to this article where we explain the basics of skin pH.  

Oily skin’s imbalance lies in an over-production of sebum to compensate for a lack of hydration. Sebum is your skin’s way of retaining moisture and hydration. When there is a lack of hydration, the skin produces more oils to prevent further loss of hydration. This additional sebum production also explains why those of us with oily skin tend to experience congestion (whitehead, blackheads etc). 

If your tissue is mostly unchanged: Dry Skin 

If your tissue comes off unchanged (meaning no signs of translucency) after the test, it indicates that your skin is dry.  

Dry skin often feels rough and tight, with no shiny appearance throughout the day. Like oily skin, dry skin is also a result of skin pH unbalance. If you’re not sure what skin pH is, head over to this article where we explain the basics of skin pH. 

Dry skin’s imbalance lies in an under-production of sebum. Since sebum is your skin’s way of retaining moisture and hydration, a lack of it causes your skin to experience a lot of hydration and moisture loss.  

Typically, those with dry skin do not experience breakouts due to the lack of sebum. Instead, they often experience redness and sensitivity to products or environmental triggers (wind, sunlight, cold etc). 

If your tissue is translucent/unchanged on some parts: Combination Skin 

If your tissue comes off translucent or unchanged on certain parts, it indicates that your skin is combination.  

Overall, your skin still experiences pH unbalance. If you’re not sure what skin pH is, head over to this article where we explain the basics of skin pH. 

Based on the specific area, the unbalance can be caused by various factors. For the oilier areas, the imbalance is due to an over-production of sebum to compensate for a lack of hydration. For the drier areas, the imbalance is due to an under-production of sebum. 

Credit: Pexels 

What about other skin types like Acne Prone or Sensitive skin? 

Fun fact: Acne-prone skin is not actually a skin type but rather a skin condition! 

Skin types are determined by genetics whereas the condition of our skin can greatly vary according to internal and external factors. These factors can vary from stress, climate, hereditary factors, diet and your skincare products.  

Acne-prone skin is a result of several factors combined that cause your skin’s natural barrier against irritants to be weakened. Once weakened, the skin is prone to aggressors like p.Acne bacteria (a known cause for acne) and irritation from pollutants and dirt. Acne-prone skin is often paired with other skin types like oily or combination skin. Thus, the way to manage Acne-prone skin would be to manage it based on your skin type. 

Sensitive skin on the other hand, is a little different. Sensitive skin is often characterised as redness and reactiveness to skincare products. However, there are two major types of sensitive skin.  

1. Sensitivity

The first is sensitivity. Sensitivity is a part of your DNA and often comes paired with other skin conditions like Eczema. To deal with this form of sensitivity requires products and treatments to strengthen the skin’s barrier and reduce reactiveness.  

Some products that would be beneficial include ingredients like Ceramides and Allantoin to strengthen the skin’s surface against irritants. 

2. Sensitised Skin 

Sensitised skin shares the same symptoms as sensitivity; however, it is a result of damage to the outermost layer of the skin. This damage is often caused by pH imbalances and poor products that contain ingredients that could damage the skin. It then causes the skin to be more reactive to products or environmental triggers like wind and temperature. Plus, sensitised skin is often paired with a skin type (oily, dry or combination).  

To deal with this form of sensitivity requires a two-prong approach. The first is to strengthen the skin’s outermost layer by rebalancing the skin’s pH based on your skin type. The second is to replace products that contain known irritants like Sulfates (Sodium Laurel Sulfate / Sodium Laureth Sulfate), Parabens, Phthalates, Parfum/Fragrance and drying alcohols.

Credit: Cottonbro 

How to Care for Different Skin Types: 

Though each skin requires various remedies, it is important to note that all these solutions are grounded in restoring your skin’s pH. Once you understand the pH balance of your skin, solving your skin’s issues can be quite simple! 

Normal Skin: Maintain Balance 

For normal skin, your skin’s pH is already well balanced. However, it is important to maintain such a balance. Thus, always ensure that the most fundamental aspects of a good skincare regime are in place: 

  • Double Cleansing to ensure the skin is deeply cleansed of oil, dirt and bacteria build up 
  • Hydrating your skin to keep your skin’s oil production in check 
  • SPF to protect your skin against environmental aggressors (UV rays, bacteria, pollutants etc) that can create imbalances in the skin’s pH and cause damage to the skin 

Oily Skin: Hydrate and Rebalance 

As we mentioned earlier, oily skin’s imbalance lies in an over-production of sebum to compensate for a lack of hydration. Thus, the key to managing it would be to hydrate the skin and control sebum production.  

Over our years of providing skincare services, we noticed that many clients had bad skincare habits that focused too much on controlling their sebum production without replenishing it with sufficient hydration. These habits included using harsh cleansers, cleansing the skin multiple times daily and blotting the skin throughout the day. These habits removed too much oil from the skin, causing the skin to produce more to replace it. 

Thus, it is important to strike a balance. Hydrate the skin with ingredients like Sodium Hyaluronate while controlling oil production with ingredients like Tea Tree Oil (both of which are the main ingredients in the Balance – Sebum Control Essence). 

 Important note: when it comes to using products containing high percentages of Tea Tree Oil, use it in low concentrations and in small doses to prevent overly drying the skin. 

Dry Skin: Replenish the Essentials 

Dry skin’s imbalance lies in an under-production of sebum. Thus, managing it requires replenishing the skin with oil and hydration.  

Treat your skin with ingredients like: 

  • Sodium Hyaluronate to deeply hydrate the skin 
  • Ceramides to moisturise the skin surface and maintain the skin’s strength against environmental aggressors (UV rays, bacteria, pollutants etc) 
  • Jojoba Oil are the closest to skin’s natural oils and are great at forming a protective barrier for the skin to prevent moisture loss 
  • Allantoin to moisturise and heal the skin surface 

Furthermore, should you be working in a cold and dry environment (like an office with air-conditioning), it is vital to keep your skin replenished throughout the day. Bringing a mid-day spritz along with you (like the Soothe – Deep Hydrating Lotion) can help to rebalance your skin. 

Combination Skin: Mixed to Match 

Last, but not least, is combination skin. Combination skin poses a unique challenge as there can be as many as two different imbalances in play. With such a difference, it is important to tailor to each of them. While that may sound cumbersome, it’s not! Simply by hydrating your skin, you are already tackling one common aspect that lies between the two imbalances. 

Similarly, search for products with ingredients such as: 

  • Hyaluronic Acid & Sodium Hyaluronate to hydrate the skin 
  • Aloe Vera Extract to soothe and hydrate the skin 

For areas that are oilier, look to control the sebum production with BHAs (Salicylic Acid), Tea Tree Oil (in small concentrations and doses).  

For areas that experience dryness, look for moisturising ingredients like Ceramides, Jojoba Oil, Allantoin and Glycerin.  

We hope this basic guide to identifying and managing your skin type helps you to achieve healthier, radiant skin!  

Need more assistance to solve your skincare issues? Head over to our Virtual Skin Education and make an appointment for a one-on-one personal consultation with our highly trained Skin Educators. Based on your needs, select from 3 education modules and enjoy a 30-minute tailored session that will give you all you need to know to achieve healthier skin! 

It’s been several months since Singaporeans emerged from their homes thanks to Stay Home Orders. Now, with spas reopening, everyone is slowly coming out of their homes in search of methods to clear their skin of all the problems that accumulated over time as quickly as possible. 

Thankfully, we’ve got the solution just for you! In just under 2 hours, experience a high performing custom-made facial that combines luxury, technology & craftsmanship for immediate results that will last for weeks! 

cryozap treatment

Introducing CryoZap™ – the pinnacle of customisation. With over 1000 different combinations, rest assured that your skin concerns will be taken care of efficiently and effectively.  

Here’s how it CryoZap™ works: 

CryoZap™ is a combination of two treatments – Cryotherapy and Zap.  

The Cryotherapy aspect of CryoZap™ involves the use of Korean medical technology that is capable of cooling the skin’s surface to temperatures of -15°C. This stimulates microcirculation (which encourages skin’s recovery and reduces skin inflammation), pore size reduction and restores tone & radiance to dull, fatigued skin. 

The Zap aspect involves the use of Intense Pulsed Light (IPL) to zap away your problems – from acne and pigmentation to fine lines and wrinkles. It’s ability to deal with a wide array of skin concerns is thanks to the adjustable light frequencies.  

Combining the two treatments allowed a greater variety of skincare issues to be treated simultaneously with more than twice the result. 

For fine lines and saggy skin: 

The treatment uses a low-voltage microcurrent to tone muscles while stimulating collagen production. A custom-blended serum is then imbued into the deeper layers of the skin with Iontophoresis, plumping fine lines and wrinkles for facial lifting and firming.  

For oily and acne-prone skin:  

The treatment stimulates cellular repair, regulates sebum production and aids penetration of active ingredients custom-blended for sensitive, acne skin. The skin is then treated with IPL to reduce bacteria and enhance healing.    

For acne scars and pigmented skin: 

The combination of CryoStamp microneedles and a custom-blended serum boost brightening, pore reduction and scar reduction results. Followed with IPL to selectively destroy pigment cells to treat acne spots, freckles and hyper pigmentation. 

For dull and dry skin: 

The hot and cold treatment takes the skin from -15°C to 60 °C to stimulate microcirculation, cell oxygenation and detoxification. A special concoction of products is used to soothe, nourish and rejuvenate skin. 

While this treatment allows for a great range of customisation, the use of Iontophoresis and IPL during the treatment makes CryoZap™ unsuitable for all expecting mums, those with hypersensitive and extremely acneic skin. If you are unsure of your suitability, rest assured as our therapists will evaluate your skin accordingly prior to starting the treatment.  

The Process of Customisation: 

In order to maximise the results of CryoZap™, a thorough diagnosis of your skin is conducted to ensure an accurate and total personalisation.  

This diagnosis is facilitated through our comprehensive Q&A and in-depth Skin Discovery Analysis. The questionaire allows us to get to know you – your lifestyle, current skincare regime – to helps us better understand your needs and skin concerns.  

cryozap treatment

This is followed with a thorough Skin Discovery Analysis. Using a device that zooms up to 80 times of your skin surface, our skin experts would be able to uncover the deepest secrets of your skin. All the information gathered from the Q&A and Skin Discovery Analysis will be recorded and conveyed to our highly trained therapists, facilitating the process of customisation to your CryoZap™ treatment. 


Start your path to healthier, radiant skin with a CryoZap™ Trial and experience the lasting effects of customisation.  

Not ready to leave the safety of home but want to kick start your path to healthier skin? We got you! Book yourself a Virtual Skin Education with our highly trained Skin Educators to learn about your skin and what you can do to make it glow from home! 

Needles have always had a bad reputation. Some of us experience chills down our spines when they touch our skin while others faint at the mere sight of them. Unlike their medical counterparts, microneedling has taken the skincare world by storm, gaining instant popularity with a plethora of celebrities mentioning them as part of their skincare routines. Just take a look at Kourtney Kardashian using her own Derma Roller!

Credits: Harper’s Bazaar Youtube

However, microneedling, when done incorrectly can cause more damage than good. Thus, as your local skincare experts, we are here to make sure that you know everything you should about microneedling.

What is Microneedling?

Microneedling is a cosmetic procedure that utilises multiple tiny, sterile needles to repeatedly puncture the top layers of skin to cause physical trauma (aka damage). This intentional damage prompts the skin’s deeper layer to increase the production of collagen, thereby kick-starting its process of recovery and rebuilding.

The benefits? If done in a sterile environment under professional supervision, it can help to lighten wrinkles and scars, improve skin elasticity and minimise pores. Plus, when used with potent products, it can help to increase the product’s penetration and effectiveness. Microneedling tools also come in a wide variety – from Derma Rollers, Derma Pens to Microneedling Stamps.

Despite the large variety of skincare benefits, let’s get one thing straight – microneedling should NOT be a part of your daily homecare routine.

Credit: SheerLuxe

The Downsides to Microneedling

Under the supervision and direction of a trained professional, microneedling is safe. However, not all of us are trained professionals, regardless of how many YouTube tutorials we binge. The main reasons microneedling should not be a part of your skincare routine are simple:

1. Sanitisation

When it comes to needles entering the body, it is a non-negotiable that they must be sanitary. At home, you do not always have the necessary tools required to sanitise your microneedling tool. This could lead to you repeatedly puncturing your skin with a bacteria-laden tool, inevitably causing you to suffer bacterial infections and breakouts.

You may be thinking that an alcohol wipe or solution can cleanse the tool. While alcohol can be used to sanitise, it is not a recommended method. If the alcohol used to clean it is not thoroughly removed from the tool, you would be embedding a known irritant into your skin.

2. Methodology

For cosmetic procedures like microneedling, there is a methodology in which the tool is used on your skin. This method ensures a systematic manner to minimise the widening of each puncture. The gif below perfectly summarises the idea.

Wide punctures should be avoided as it makes the task of repair & recovery harder for your skin. Additionally, home microneedling products often have shorter, more blunt needles which can result in wider punctures.

Alternatives to Microneedling

It is completely understandable to want to treat your skin to the many benefits of microneedling! As we’ve mentioned several times in the article, microneedling is perfectly safe if it is done under the supervision and direction of a trained professional in a sterilised environment. While we cannot encourage the use of at-home microneedling tools, we can encourage you to investing in safe microneedling treatments.

Here are some of our favourite treatments that incorporate the use of microneedling:


Freeze your skin in time with our cool Cryotherapy treatment. Featuring Korean medi-technology, it chills the skin’s surface up to -10°C to stimulate microcirculation, reduce pore size and restore firmness, tone and radiance to dull, fatigued and saggy skin — without any downtime!


Like our Cryotherapy™ treatment but better. Bringing your skin’s temperature to a new low of -15°C, this treatment also features a Low-Frequency CryoProbe for improved toning, firming and lifting results. Your skin absorbs products even more intensively now with Iontophoresis and deeper Cryostamp depths for pore and scars reduction and brightening. Expect restored skin firmness, tone and radiance, and kiss goodbye to dull, fatigued and saggy skin.

That’s it! Now you know everything you ought to know about microneedling.

Have more questions & need more guidance on the latest skincare trends? Get yourself a Virtual Skin Education and enjoy a 30-minute tailored learning session that will reveal all the secrets of skin and what it needs to thrive.