Safe Reopening Measures– A Porcelain Update

Dear friends and family of Porcelain,

Following the announcement of the start of Phase 2, we are happy to announce that our spas have officially opened on 19 June.

While we are excited to welcome you back with relaxing treatments and services, your safety is our priority. Thus, we are happy to announce that all our spas are Clean Mark Certified. In addition to being certified, we will also be conducting the following procedures in our spas:

– Social Distancing within spa premises
– Sanitising rooms before & after use
– Therapists conducting treatments will be wearing a face mask, face shield and latex gloves
– Spa beds are sanitised and disposable bed sheets are replaced after each client
– Hourly wipe downs with medical grade sanitising solutions
– Providing hand sanitisers throughout the spa

Upon the announcement of the start of Phase 2, we have been receiving a high volume of requests to make appointments in our spas. Though we are grateful for the enthusiasm, this volume of requests has greatly slowed down our response time to booking requests made via WhatsApp. Thus, to ensure that you are able to get the slot of your choice, we highly recommend appointment bookings through our Mobile App.

As we look forward to gradually welcoming you back into our spas, we understand that you may be not be ready to leave the safety of your homes just yet. Thus, we will continue to make our our Virtual Skin Education complimentary for you. The immense changes to our lifestyle, erratic climate and hormonal changes have resulted in the increase occurrence of skin sensitivity and acne for many. With the Virtual Skin Education, we hope you can learn more about your skin and keep it safe and healthy while staying home.

From the bottom of our hearts, thank you for the love & support you’ve shown us during these difficult times. Your health is our top priority, so rest assured we will do our best to ensure it. We look forward to seeing all of you soon!

Your Porcelain Family