E-Gift Cards 

Treatment E-Gift Cards are only applicable to ala-carte facial treatments only; not valid for use with other ongoing offers, discounts, vouchers, card privileges, bundle buys, and in-store promotions.

For redemption of Treatments E-Gift Cards, it will be available at all Porcelain spas in Singapore (Not available online) – View the full redemption details HERE. Balance cannot be redeemed for cash and cannot be used for the payment of credit card instalments. 

Redemption 
Valid for 12 months from date of purchase; no validity extension requests will be entertained. Unredeemed value will not be converted to cash upon expiry. 

Refunds 
No refunds are permitted with respect to cards.

Limitations 
You cannot not use a Porcelain E-Gift Card to purchase other Porcelain Gift Cards. It cannot be reloaded, resold, transferred for value, or redeemed for cash, unless otherwise stated. E-Gift Cards will automatically void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred as well. 

Our Policies 
Any claim or disagreement between you and Porcelain that arises in whole or in part from the Sites or the Interactive Services shall be decided exclusively by a court of competent jurisdiction located in Singapore. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Porcelain‘s failure to assert any right or provision under these terms of use shall not constitute a waiver of such right or provision. It is the express wish of the parties that these terms of use and all related documents be drawn up in English. To the extent permitted by applicable laws, you and Porcelain agree that any cause of action arising out of or related to the sites and the interactive services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. 

Customer Service 
If you need assistance with any aspect of your purchase, ownership, or use of your Porcelain E-Gift Card, please contact Customer Success Team at [email protected]. 

Payment methods 
We accept both PayPal and Credit Card payment. 
We also accept Funds Transfer via Online/ATM and PayNow 

Personalised messaging 
If you wish to add a personal message to your Porcelain E-Gift Card, simply type your message in the message field. Personal messages are limited in length to the space provided. There is no additional charge to include a personalised message. We do not read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to remove them. Thank you for your cooperation. 

Limitation of liability 
To the maximum extent permitted by law, subject to applicable consumer protection provisions, Porcelain will not be liable for claims or damages of any kind arising out of or in connection with your purchase of the Porcelain E-Gift Card including damages arising out of changes to or termination of the Porcelain E-Gift Card program or as a result of you or your recipient redeeming sand/or using the Porcelain E-Gift Card. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.