TERMS & CONDITIONS
Treatment E-Gift Cards are only applicable to ala-carte facial treatments only; not valid for use with other ongoing offers, discounts, vouchers, card privileges, bundle buys, and in-store promotions.
For redemption of Treatments E-Gift Cards, it will be available at all Porcelain spas in Singapore (Not available online) – View the full redemption details HERE. Balance cannot be redeemed for cash and cannot be used for the payment of credit card instalments.
Valid for 12 months from date of purchase; no validity extension requests will be entertained. Unredeemed value will not be converted to cash upon expiry.
No refunds are permitted with respect to cards.
You cannot not use a Porcelain E-Gift Card to purchase other Porcelain Gift Cards. It cannot be reloaded, resold, transferred for value, or redeemed for cash, unless otherwise stated. E-Gift Cards will automatically void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred as well.
If you need assistance with any aspect of your purchase, ownership, or use of your Porcelain E-Gift Card, please contact Customer Success Team at [email protected].
We accept both PayPal and Credit Card payment.
We also accept Funds Transfer via Online/ATM and PayNow
If you wish to add a personal message to your Porcelain E-Gift Card, simply type your message in the message field. Personal messages are limited in length to the space provided. There is no additional charge to include a personalised message. We do not read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to remove them. Thank you for your cooperation.
Limitation of liability
To the maximum extent permitted by law, subject to applicable consumer protection provisions, Porcelain will not be liable for claims or damages of any kind arising out of or in connection with your purchase of the Porcelain E-Gift Card including damages arising out of changes to or termination of the Porcelain E-Gift Card program or as a result of you or your recipient redeeming sand/or using the Porcelain E-Gift Card. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.