Technology is often seen as the antithesis of nature, one developing at the cost of the other. We recognise that this is indeed the reality across industries. Thus, we incorporate technology where safe, effective and sustainable- from lab-developed alternatives to scientifically-enhanced versions of natural extracts.​

To provide balance to technology, and where safe and effective, we incorporate a blend of nature's best - organically harvested and distilled.

When formulating, we seek to create products safe for the skin and earth. Over the years, we have established a staple list of no-nos: ingredients non-beneficial to the skin and earth.

More than just aesthetic, our statuesque bottles are made from recyclable 01 and 02 PET plastic. Where required (for product hygiene and safety), we opt for glass and reusable rubber tips to minimise unnecessary waste.  

However, recyclable packaging is fundamental. To help our community manage their packaging waste, we launched a partnership with local recycling experts, Sembcorp, to provide our first-ever recycling program. 

With online shopping growing in popularity, we revised our shipping practices. For small orders, we opt for biodegradable polymailers. For larger orders, we use corrugated cardboard boxes lined with FSC (Forest Stewardship Council) Certified, acid-free tissue paper printed with soy-based ink.  

We have also partnered with Shippit, who provides 100% carbon neutral faster and reliable shipping.

With 10-hour long opening hours, we converted the ring lights used for skin inspections to low-energy consuming LED ring lights. 

With our team growing rapidly, we sought to provide uniforms that were functional and sustainable. Built for maximum comfort through their long days, our therapists are now decked out in uniforms made with Lenzing Tencel fabric derived from natural fibres and sustainably harvested wood.  

At our current stage, only 4.76% of our products contain at least one organic ingredient. We aim to achieve 50% by 2025.

The best solutions often come from knowing the root causes of our problems. By measuring our carbon footprint, we're better able to identify areas of concern and develop tailored solutions. 

While 47.26% of our products have recyclable packaging, we want to do more. Focusing on our tubes and primary packaging boxes, we aim to achieve 80% recyclability on our packaging. 

Porcelain was created to be a place of trust, transparency and communication. That's why we want to make the results of our efforts visible to you.