FAQ
What is the Hydro Cleanser?
The Hydro Cleanser is a gentle yet effective daily cleanser that goes beyond
surface cleansing. It hydrates, soothes, and nourishes your skin while
removing impurities, makeup, and excess oil — leaving your skin soft,
refreshed, and balanced after every wash.
What makes it different from other cleansers?
Unlike conventional cleansers that can strip away natural moisture, Hydro
Cleanser is enriched with Aloe Vera, Peony Root Extract, and Sodium PCA to
hydrate as it cleanses. It also contains antioxidants like Tasmanian Mountain
Pepper and Peach Extract to protect against pre-ageing and environmental
stress.
Is it suitable for sensitive skin?
Yes. Its formula is soap-free and pH-balanced, making it gentle enough for all
skin types, including sensitive, dry, or redness-prone skin. The inclusion of
Aloe Vera and Tasmanian Mountain Pepper helps calm irritation and reduce
redness.
Will it dry out my skin?
No. Hydro Cleanser is designed to retain your skin’s natural moisture barrier.
With Sodium PCA, a powerful humectant, it attracts and binds water to the
skin — leaving it feeling hydrated and supple, never tight or dry.
How often can I use it?
It’s gentle enough for twice-daily use — morning and night — as part of your
daily skincare routine.
Can it help with pre-ageing concerns?
Yes. Antioxidants and plant actives in the Hydro Cleanser help neutralize free
radicals that contribute to early ageing. Over time, it supports a smoother,
more luminous complexion.
How should I store the products?
While our products are safe, it is best to keep them out of reach from children.
Keep them away from direct light & heat, ideally in a cool dry place below 25°C.
How do I layer Porcelain products?
Your routine and products may differ from another person depending on your skin type and goals.
We recommend looking through our Porcelain Skincare Routine Guide to understand how to layer the products based on your skin type.
Alternatively, you may drop by any of our spas and our experienced therapist will guide you in layering the products.
More FAQ
Please find all our FAQs here.
The Essential Range
All the essentials for your skin to be healthy and balanced.








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