FAQ
Does Hydrating Face Scrub cause dryness or tightness to the skin?
Why is Nourishing oil applied before Hyaluronic Acid Ampoule?
Which treatment should I do to build my skin resilience? ClearPurity or Barrier Booster+ Facial?
I'm not sure if this treatment is suitable for me.
You may still book for the treatment first. During your appointment, our therapists will conduct an in-depth Skin Discovery Analysis to understand your skin issues and needs.
From there, our therapists will propose the suitable treatments and products.
Should you like to journey with Porcelain, we will customise a treatment plan and product regime that is best suited for you. The plan and regime may change from time to time depending on your changing skin condition or improvements.
How can I book an appointment without a specific treatment in mind?
Drop us a message and let us assist you in finding a suitable treatment. An appointment can be made through one of these platforms:
- Book here: Online Online Booking Form
- Drop us an email at knockknock@porcelainskin.com
- Call us at +65 6428 8999
- Whatsapp us at+65 9721 1008
All our services are based on appointments only. Prior booking is required and subject to availability.
What should I take note of on my first appointment with Porcelain?
For first-time clients, please arrive at least 15 minutes prior to your appointment. You will be required to complete a medical indemnity form.
For subsequent visits, please try to arrive at least 10 minutes prior to your appointment. Your prompt arrival will help us ensure all clients receive full and quality service in a timely manner.
In an event of a late arrival, Porcelain reserve the right to reduce the duration of the treatment accordingly or end the session on the scheduled time. Do note that full payment of the entire treatment will still be chargeable to the client.
Your appointment will be cancelled with a lateness of more than 30 minutes.
Are Porcelain products used in the treatments?
Yes, we incorporate Porcelain products for our treatments.
Our products have been researched in-house and formulated over years to suit different skin needs. They are free from cruelty, silicone, drying-alcohol, sulphates and parabens.
Our therapist may customise the products used depending on the treatment and your skin condition.
Fun fact: Porcelain Skin product line started because of the high demand from our clients.
Which treatments are safe for pregnant ladies?
To ensure your safety, we would only be able to conduct the following facials during your pregnancy:
- OxyRevive™ Facial
- Restorative Facial
- Quintessential Facial
- OxyRevive™ Plus Facial
- Barrier Booster+ Facial
- Illuminate™ Facial
- Sun Rescue™ Facial
- Cryotherapy™ Facial
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